A client had found that external benchmarking had revealed significant performance gaps showing several metrics in the fourth quartile against its peers. Such gaps were developing at a time when European refineries were going through a phase of market and regulatory change that would lead to asset closures and ‘survival of the fittest’, making this diagnostic mission critical.

Partners in Performance was engaged to conduct a rapid diagnostic with a team of industry experts who were able to make recommendations in the areas of production planning and optimisation, availability, maintenance, procurement and energy.

Key deliverables

• Generated practical ideas and a roadmap to close the gap to top quartile performance, resulting in more than €188m of EBIT improvement
• Delivered specific ‘wiring’ recommendations to ensure KPIs, processes and team alignment iares put in place so that impact is sustained