Created a culture of results-driven continuous improvement at an FMCG manufacturer

Our client, a large fast-moving consumer goods manufacturer, needed to reduce costs and increase production.

Our diagnostic not only identified specific changes to make across strategy and operations but also gaps in the organisation’s wiring and culture that needed to be addressed to deliver and then sustain these changes.

Key deliverables

• Increased throughput for products where demand outstripped supply
• Significantly increased employee engagement
• 4% EBIT improvement from redesigned sales and service model