Case study | Partners in Performance | Global Management Consultancy

Case Study

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Business challenge

Our client wanted a Social Progress program designed that leveraged procurement spend of US$8bn to create auditable value for local communities with lasting benefits.


A leading global mining company was operating various assets in remote locations and in areas of underprivileged communities.

Maintaining a ‘social license to operate’ was crucial, given the nature and risks of the industry. However, their relationship with local communities was strained after two environmental disasters. They needed to use their purchasing power to rebuild their relationship with local communities.

Business impact


of forecasted additional value generated for local communities


spend categories prioritised to kick off the program


incentives prioritised including their applicability by supplier type


people coached and prepared to implement and run the program

  • Diagnose the problem by assessing the current situation and streamlining the social progress through procurement program
  • Define the measurement and identify the initial spend categories to roll the program out to
  • Design the solution by defining changes required, building the implementation plan, customising incentives

Key Takeaway

  • It is possible to create procurement programs that increase the value generated for social inequalities in a fair and objective manner, even if your spend dedicated to these causes remains stable
  • Full understanding of company, supplier and community perspectives is key to designing a solution that meets the Social Program objectives
  • It is vital to clearly and regularly communicate the approach and value generated for communities to realise the full benefits of the program
LeftProcurement and Supply ChainLeftMining and Metals
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