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Case Study

Business challenge

Our client was undertaking the largest justice reform in Australia to encourage early and appropriate guilty pleas in the criminal justice system

This had led to growing cases of completion deficit despite additional staff being brought onboard and robust processes implemented.

to measure the success of the reforms

processes and communications across the criminal justice system agencies

Mobilised and ran the PMO to implement the reforms across the criminal justice system
Created technical requirements based on problem solving new/complex legal processes
Brought all agencies together including the Department of Communities and Justice, Police, Legal Aid, Public Prosecutors and courts administration for joint problem solving

Improved justice outcomes including increased number of pleas and earlier in timeframe
Clear and agreed management arrangements and tools across and between justice agencies
A fit for purpose governance model and resourcing plan