Brought a government agency into the digital age
Our client needed to coach the senior team to turn around transformation efforts and ensure continuous delivery of benefit to customers and front-line workers.
With hundreds of millions of dollars spent and little achieved in terms of front-line benefit, they were under growing pressure to change course.
in customer and front-line outcomes
driving real change
Align all stakeholders on transformation objectives, priorities and measures of success
Construct a transformation portfolio with the top-10 most critical projects by collating feedback from 70+ stakeholders
Implement a robust, agreed benefits measurement and tracking process
Re-design the project funding approach, improving transparency and budgetary control
Structure and coach multi-disciplinary, self-managed teams with rigorous project management disciplines
Develop and implement 'Agile' approaches to governance, cutting red tape and addressing roadblocks