Case study | Partners in Performance

Case Study

Supported the digital capability uplift of a government agency

small logo

Business challenge

Our client needed to coach the senior team to turn around transformation efforts and ensure continuous delivery of benefit to customers and front-line workers.

Context

One of Australia's largest government agencies was in the midst of a large, capital‑intensive, digital transformation.

With hundreds of millions of dollars spent and little achieved in terms of front‑line benefit, they were under growing pressure to change course.

Tangible improvements

Self-managed teams

Solution

How we helped

  • Align all stakeholders on transformation objectives, priorities and measures of success
  • Construct a transformation portfolio with the top‑10 most critical projects by collating feedback from 70+ stakeholders
  • Implement a robust, agreed benefits measurement and tracking process
  • Re‑design the project funding approach, improving transparency and budgetary control
  • Structure and coach multi‑disciplinary, self‑managed teams with rigorous project management disciplines
  • Develop and implement 'Agile' approaches to governance, cutting red tape and addressing roadblocks
LeftPublic SectorLeftDigital Transformation